Privacy Policy

Last updated: May 19, 2026

Tritan, LLC ("Tritan," "we," "us," or "our") operates the website shoptritan.com and related sales channels (including TritanUS on Etsy). This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, make a purchase, sign up for marketing, or interact with us in any other way.

By using shoptritan.com, you agree to the practices described below. If you do not agree, please do not use the site.

1. Who we are

Tritan, LLC is a US-based small business selling premium dog-breed art and home goods — including canvas wall art, posters, stickers, mugs, blankets, phone cases, coasters, and related products. All products are printed-to-order in the United States through our fulfillment partner.

Business contact:

• Email: contact@shoptritan.com
• Website: https://shoptritan.com
• State of formation: Florida, United States

2. Information we collect

We collect the following categories of personal information:

2.1 Information you provide directly

• Account & order information — name, billing address, shipping address, email address, phone number (optional), order history.
• Payment information — credit/debit card details processed via Shopify Payments and other PCI-compliant payment processors. We do not store full card numbers on our servers.
• Marketing preferences — opt-in status for email and SMS marketing, communication preferences.
• Customer service communications — content of messages you send us via email, contact forms, or chat.

2.2 Information collected automatically

• Device & usage data — IP address, browser type and version, device type, operating system, referring URLs, pages viewed, time spent on pages, click paths.
• Cookies & similar technologies — see Section 5.
• Analytics data — aggregated session data via Google Analytics 4 and Shopify Analytics.

2.3 Information from third parties

• Order and fulfillment status updates from our print provider (Printify).
• Information from social platforms when you interact with our content (Instagram, TikTok, Pinterest) — subject to those platforms' own privacy policies.
• Information from payment processors confirming or declining transactions.

3. How we use your information

We use the information we collect to:

• Process and fulfill orders — accept payment, route orders to our print provider, ship products, send confirmations and tracking, handle returns and exchanges.
• Communicate with you — respond to support requests, send order updates, send marketing emails if you have opted in.
• Improve the website and products — analyze how visitors use the site, fix bugs, develop new product lines, refine recommendations.
• Personalize your experience — show you products and content relevant to the breeds, styles, or categories you have shown interest in.
• Run marketing campaigns — send promotional emails through Klaviyo (if you have opted in), serve ads on Pinterest, Instagram, TikTok, and Google (using anonymized or hashed data where applicable).
• Prevent fraud and abuse — detect suspicious transactions, enforce our terms of service, and comply with legal obligations.
• Meet legal and regulatory obligations — comply with tax, accounting, consumer protection, and law-enforcement requirements.

4. How we share your information

We share information only with the following categories of recipients, and only as needed:

We do not sell your personal information for money to third-party advertisers. Some sharing of analytics and advertising data may qualify as "sale" or "sharing" under certain US state privacy laws (California, Colorado, Connecticut, etc.) — see Section 7 for your opt-out rights.

5. Cookies and tracking technologies

We use cookies, pixels, and similar tracking technologies to operate the site, remember your preferences, analyze traffic, and serve relevant advertising.

Categories of cookies we use:

• Strictly necessary — required for the site to function (cart, checkout, login).
• Performance & analytics — Google Analytics 4, Shopify Analytics, traffic measurement.
• Marketing & advertising — Pinterest, Meta (Facebook/Instagram), TikTok, Google Ads pixels.
• Preferences — language, region, accessibility settings.

You can manage your cookie preferences through our cookie banner (visible in regions where consent is legally required, including the EU, UK, Switzerland, and certain US states). You can also disable cookies in your browser settings.

6. Data retention

We keep your personal information only as long as needed for the purposes described in this policy, or as required by law:

• Order records: 7 years (for tax and accounting compliance).
• Marketing data: until you unsubscribe or 3 years of inactivity, whichever comes first.
• Website analytics: typically 14 months (Google Analytics 4 default).
• Customer service communications: 3 years.

7. Your privacy rights

Depending on where you live, you may have the following rights regarding your personal information:

7.1 US state privacy laws (California CCPA/CPRA, Colorado CPA, Connecticut CTDPA, Virginia VCDPA, and others)

You may have the right to:

• Know what personal information we collect about you and how we use it.
• Access a copy of the personal information we hold about you.
• Correct inaccurate personal information.
• Delete your personal information, subject to legal exceptions.
• Opt out of "sale" or "sharing" of personal information for cross-context behavioral advertising.
• Limit use of sensitive personal information (we do not collect sensitive PI as defined under CPRA in normal operations).
• Non-discrimination for exercising your rights.

To exercise these rights: email contact@shoptritan.com with subject line "Privacy Rights Request" and identify the right you are exercising. We may need to verify your identity before responding.

We honor browser-based "Global Privacy Control" (GPC) signals as opt-out requests for sale/sharing.

7.2 European Economic Area, UK, Switzerland (GDPR / UK GDPR / FADP)

You may have the right to:

• Access, rectify, erase, or restrict processing of your personal data.
• Object to processing based on legitimate interests.
• Data portability.
• Withdraw consent (where consent is the legal basis).
• Lodge a complaint with your local data protection authority.

Our legal bases for processing are: contract performance (orders), consent (marketing), legitimate interests (fraud prevention, site improvement), and legal obligations (tax/accounting).

7.3 Marketing opt-out

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any marketing email, or by emailing contact@shoptritan.com. Transactional emails (order confirmations, shipping updates) will continue regardless of marketing preferences.

8. Children's privacy

shoptritan.com is not directed at children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. International data transfers

Tritan is based in the United States, and our data is stored on servers in the United States. If you are visiting from outside the US, your information will be transferred to, stored, and processed in the United States. By using our website, you consent to such transfer.

For EEA / UK / Swiss users: we rely on standard contractual clauses and other lawful transfer mechanisms as required.

10. Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, alteration, or disclosure. This includes:

• HTTPS encryption across the entire site.
• PCI-DSS-compliant payment processing through Shopify Payments.
• Access controls limiting which employees and contractors can access customer data.
• Regular review of third-party data processors.

However, no method of transmission over the internet or method of electronic storage is 100% secure. If we become aware of a data breach affecting your personal information, we will notify you and the relevant authorities as required by law.

11. Third-party links

Our website may contain links to third-party websites, plugins, and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice (such as via email or a banner on our site).

Your continued use of shoptritan.com after changes are posted constitutes acceptance of the revised policy.

13. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices:

Email: contact@shoptritan.com

Business: Tritan, LLC

Website: https://shoptritan.com

We will do our best to respond within 30 days of receiving your request.

This Privacy Policy is provided for informational purposes and is not legal advice. Tritan, LLC has prepared this policy based on its current operations and applicable laws as of the last updated date. Customers and visitors should consult an attorney for guidance on their specific situations.

14. Tritan iOS Apps

Our iOS applications (including Tritan Wallpapers, available on the Apple App Store) operate entirely on your device and do not collect, store, transmit, or share any personal data, usage analytics, or telemetry. All in-app purchases are processed by Apple via StoreKit; we do not have access to your payment information. Saving wallpapers to your Photo Library is a one-way operation that occurs locally on your device.